Flipkart Recruitment 2021 – Check Eligibility, Salary, Apply Online Here
Flipkart released the recruitment notification for the post of Manager on Customer Experience in Technical Writing. Job Location is Bangalore, Karnataka. Interested applicants should go to the official website and obtain the official notification. Online application and notification direct link is available at the end of this page.
Education Qualification
Candidate should have complete Graduate degree in any relevant field is needed to apply for Flipkart Recruitment 2021.
Experience Required
Candidate should have Excellent written and verbal communication skills, Ability to manage highly dynamic knowledge requirements, Logical reasoning capabilities, Good stakeholder management skills, Experience with MS Excel-based reporting and analytics,
Job location
Flipkart Jobs 2021 location is Bangalore, Karnataka.
Flipkart Careers 2021 Eligibility Criteria
Education Qualificatio Candidate should have complete Graduate degree in any relevant field is needed to apply for Flipkart Recruitment 2021.
Required Experience
Candidate should have Excellent written and verbal communication skills, Ability to manage highly dynamic knowledge requirements, Logical reasoning capabilities, Good stakeholder management skills, Experience with MS Excel-based reporting and analytics, Troubleshooting logic for Electronics, In-depth knowledge of one or more product verticals such as Mobiles/Tablets, Audio, IoT, DSLR, IT Devices or Home Appliances etc., is needed.
Required Skills:
Team Management, Domain Knowledge, Technical Writing Skills, Consumer Electronics Background, Working Knowledge of Electronics, Creation of Logic based Decision-Trees
Flipkart Jobs 2021 Description
Customer Experience Managers (CEM) bridges the gap between the customer and the brand they work for. Their jobs ensure that each touchpoint across the customer journey is engaging, efficient, and effective. A successful Customer Experience Manager often increases customer satisfaction rates, increases customer loyalty, and gains more referrals from those loyal customers.
Responsibilities:
- Champion opportunities to consistently Improve the <Your Company Name> experience
- Drive customer retention, reduce churn, and increase customer satisfaction
- Map the customer journey and identify opportunities to proactively intervene on the client’s behalf
- Guide team in effective client issues resolution and handle any escalations
- Develop listening points in the customer journey, define segmentation of customer base and varying strategies, and identify opportunities for continuous improvement
- Test new strategies for driving customer value
How to Apply for Flipkart Openings 2021?
- Go to the Official site of Flipkart website.
- Select “Careers” section on the Home page.
- Find and select “Manager – Customer Experience – Technical Writing” notification on that page.
- Read the notification and click “Apply Online” on that page.
- Fill the application form and click “Submit” button.
- Print the registration form for future purpose.
